Contact information
Contact Us
We're here to help! If you have any questions about your order, our products, shipping, or anything else, please don't hesitate to get in touch.
Customer Support
Email: atlasdropshipusa@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number (if applicable)
- A detailed description of your question or issue
- Photos of the product, if you're reporting a damaged or incorrect item
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed
Messages received outside of business hours will be answered on the next business day.
Frequently Asked Questions
Where is my order?
Once your order ships, you'll receive a tracking number by email. Please allow the carrier time to update tracking information.
My item arrived damaged or incorrect.
Please email us within 7 days of delivery with your order number and clear photos so we can review the issue.
Can I cancel my order?
Orders are processed quickly, so cancellations or changes may not be possible once processing has begun.
Thank you for choosing our store. We appreciate your business and look forward to assisting you!